Svensk Byggtjänst: Creating a Flexible Workplace for a Sustainable Future

How Svensk Byggtjänst reduced its office footprint by 75% and built a network of coworking hubs with Flowpass — aligning flexibility, sustainability, and talent retention.

The Challenge

Svensk Byggtjänst, a knowledge company with 100+ employees, was stuck with an oversized and underutilised headquarters. For those who did come in, the workplace often felt empty, and it was hard to know which colleagues would be there.

The company also had a clear workplace vision: employees should be able to work when and where they want, as long as results are delivered. Many preferred working from home, but the leadership wanted to ensure that everyone, no matter where they lived, had access to a professional workspace close to home.

CEO Kajsa Hessel describes the dilemma:

“We want to attract and retain the best people, wherever they live. That means we must offer them a place to work outside their home if they need it — and Flowpass made that possible.”

Beyond space and cost, the challenge also touched on culture and leadership. With a distributed workforce, Svensk Byggtjänst needed to:

• Strengthen trust and autonomy as core values in the hybrid model.

• Provide the right balance between freedom and connection.

• Align their real estate footprint with their sustainability goals and employer brand.

The Solution

Svensk Byggtjänst partnered with Flowpass to design a flexible workplace strategy that matched both their hybrid vision and their sustainability ambitions. Together we implemented:

• Downsizing headquarters by 75% with a flexible two-year lease, while providing coworking access on demand.

• Fully serviced coworking hubs in seven cities outside Stockholm, using short-term agreements to scale workspace supply up or down as needed.

• Flowpass-powered tools enabling employees to book desks, coordinate with colleagues, and plan where to work each day.

• A hybrid culture built on trust and results, where employees choose the environment — home, coworking hub, or office — that best supports their work.

As Kajsa puts it:

“Our core business is not office management. Flowpass lets us focus on what we do best, while ensuring our people always have the right workplaces available.”

She also notes that Flowpass is easy to explain through analogy:

“It’s like Bruce, but for offices.”

The Result

The transformation has delivered measurable and cultural benefits:

• Significantly lower office costs through reduced HQ space and flexible agreements.

• Increased sustainability impact, by cutting unused space and aligning with the company’s mission of supporting a sustainable construction industry.

• Freed-up management capacity, removing the burden of handling suppliers, leases, and day-to-day office admin.

• Improved employee experience, offering flexibility to balance work and life while still fostering collaboration through coworking hubs.

• Higher engagement, with employee surveys showing increased satisfaction since adopting the hybrid model.

As Kajsa summarises:

“The most important result isn’t just cost savings — it’s a way of working that actually works. Flowpass allows us to focus on our mission while giving employees the autonomy and workplaces they need.”

About Svensk Byggtjänst

• Industry: Knowledge services for the construction and real estate sector

• Headquarters: Stockholm, Sweden

• Employees: 100+

• Founded: 1934

• Website: byggtjanst.se